After-sales Service: | 24 Hours Online Service |
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Warranty: | 1 Year |
Engine Type: | Deutz Diesel Engine |
Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Payment Methods: |
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Support payments in USD |
Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Audited by an independent third-party inspection agency
1. Authentic Deutz Goods: Experience the reliability and performance of genuine Deutz parts.
2. Sample Orders Available: We offer sample orders to ensure our products meet your stringent requirements before full-scale purchase.
3. Prompt Responses: Our dedicated team guarantees that your inquiries will be addressed within 24 hours.
4. Comprehensive Post-Sales Support: Once dispatched, we meticulously track your order every two days until it reaches you. Upon receipt,test the goods and provide feedback. Should any issues arise, contact us immediately, and we will promptly offer a resolution.solution tailored to your needs.
Q1. What are your terms of packing?
A: Generally, we meticulously pack our products in neutral cartons with pallets or non-fumigation plywood cases to ensure safe delivery.
Q2. What are your terms of payment?
A: We require a 30% deposit via T/T and the remaining 70% before shipment. We will provide you with detailed photos of the products and packages before the final payment is made.
Q3. What are your terms of delivery?
A: We offer flexible delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your specific needs.
Q4. What is your delivery timeframe?
A: Typically, we deliver within 3 to 7 days after receiving your advance payment. The exact delivery time may vary based on the items and quantity of your order.
Q5. How do you ensure a long-term and beneficial relationship with your clients?
A: Yes, we conduct a comprehensive 100% test on all our products before delivery to guarantee quality.
Q6. Do you test all your products before delivery?
A: 1. We consistently maintain high quality and competitive pricing to ensure our customers reap the benefits;
2. We respect every customer as our friend and engage in sincere business relationships, fostering genuine friendships regardless of their origin.
Q7. If I only have the engine number, can you quickly find the matching parts for me?
A: Absolutely, we are equipped with the latest Deutz Serpic 2021 software. Simply provide the engine nameplate or serial number, and we will swiftly and accurately supply information on the engine assembly and parts.