Certification: | ISO9001 |
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Standard Component: | Standard Component |
Technics: | Casting |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Q1. What are your packing terms?
A: Typically, we pack our products in neutral cartons accompanied by pallets or non-fumigation plywood cases to ensure optimal protection.
Q2. What are your payment terms?
A: We require 30% upfront via T/T as a deposit, with the remaining 70% due before dispatch. Prior to final payment, we will provide you with detailed photographs of the products and their packaging.
Q3. What delivery terms do you offer?
A: We offer a variety of options including EXW, FOB, CFR, CIF, and DDU to best suit your needs.
Q4. What is your estimated delivery time?
A: Generally, it takes 3 to 7 days from the receipt of your advance payment. The exact delivery time will depend on the specific items and the quantity of your order.
Q5. How do you maintain long-term and positive business relationships?
A: Yes, all our products undergo a 100% rigorous testing process before dispatch.
Q6. Do you conduct tests on all your products prior to delivery?
A: 1. We ensure our customers benefit by maintaining high quality and competitive prices;
2. We value every customer as a friend, conducting business sincerely and fostering genuine friendships, regardless of their origin.
Q7. If I provide only the engine number, can you quickly find the matching parts for me?
A: Absolutely! Equipped with the latest Deutz Serpic 2021, all you need to do is provide the engine nameplate or serial number, and we can swiftly and accurately supply information on the engine assembly and parts.